Webfinancial assistance office addresses can be found online at www. sentara. com/financialassistance. This information is in the financial assistance. The phone number listed for mental health services on this webpage is specific to sentara health plans members. All active employees and. If you qualify, each month you will. Webif you have questions about lifeline, you can call the lifeline support center from 9 a. m. To 9 p. m. Et seven days a week. The lifeline customer service phone. Webplease contact a sentara representative at the phone number or address below. At sentara, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and. Webfor the fastest service, please call member services at the number on your member id card. If you or someone you know is in crisis, call or text 988 to reach the suicide. Webplease contact a sentara representative at the phone number or address below.